Frequently Asked Questions

Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery. International orders may take 10-15 business days depending on your location.

We offer a 30-day return policy for all unworn items in original packaging. If you're not completely satisfied with your purchase, simply contact us to arrange a return. Refunds are processed within 5-7 business days after we receive your return.

Yes, we ship to most countries worldwide! International shipping costs vary based on your location. Please contact us for a shipping quote for your specific area.

Absolutely! We offer custom wig orders tailored to your preferences. Contact us through our booking form to discuss color, texture, length, and lace type. Custom orders typically take 2-4 weeks to complete.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods. All transactions are encrypted and secure.

Yes! We offer styling appointments for custom orders and consultations. Select "Styling Appointment" in our contact form to inquire about availability and schedule a session with our expert stylist.

Proper care extends the life of your wig. We recommend washing with cool water and wig-specific shampoo, conditioning with a moisturizing conditioner, and air-drying on a wig stand. Avoid heat styling unless your wig is heat-resistant. Store your wig on a stand or in a silk bag when not wearing it.

For daily wear, we recommend washing your wig every 7-10 days. If you wear your wig less frequently, you can extend this to every 2-3 weeks. Always use gentle products specifically designed for wigs.

Most of our wigs are made from human hair and can be cut and styled as desired. However, dyeing is not recommended as it can damage the hair. Contact us for custom color options when ordering your wig.

With proper care, a high-quality lace wig can last 1-2 years with daily wear, or longer with occasional use. Regular maintenance and following our care guidelines will help maximize your wig's lifespan.

Lace front wigs have a lace hairline in the front area only, great for showing your hairline with styling. Full lace wigs have lace throughout the entire cap, allowing for styling in any direction. Both offer realistic, undetectable hairlines with our premium lace quality.

Wig cap sizes typically range from small to large. We provide detailed sizing information for each wig. You can also measure your head circumference and contact us for personalized sizing assistance. Proper fit is crucial for comfort and natural appearance.

Most of our premium wigs are made from 100% human hair, which offers the most natural look and styling versatility. We also offer high-quality synthetic options for those looking for low-maintenance alternatives. Check individual product descriptions for specific fiber content.